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Privacy Policy

Digital Gate Marketing (“Digital Gate Marketing”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data we collect, use, store, and process in connection with our website, digital marketing services, advertising services, analytics work, social media management, application development, API integrations, reporting dashboards, and related business activities.

This Privacy Policy explains what information we collect, how we use it, how we protect it, when we share it, and what rights you have regarding your personal data.

This Privacy Policy applies to:

  • Visitors to our website: https://digitalgatemarketing.com/

  • Clients, prospects, partners, suppliers, and business contacts

  • Users who interact with our forms, landing pages, advertising campaigns, dashboards, reports, apps, tools, and API-connected services

  • Data processed through third-party platforms, including but not limited to Meta, Facebook, Instagram, Google, YouTube, TikTok, LinkedIn, and other digital platforms

Where we build or operate applications connected to social media platforms or third-party APIs, this Privacy Policy also explains how we handle data accessed through those integrations.

1. Who We Are

Digital Gate Marketing is a digital marketing agency providing services such as:

  • Search Engine Optimization, SEO

  • Search Engine Advertising, SEA

  • Meta Ads, Google Ads, TikTok Ads, LinkedIn Ads, and other paid media services

  • Social media management

  • Content creation and campaign planning

  • Website design, development, optimization, and tracking setup

  • Analytics, reporting, and dashboard creation

  • API integrations and marketing automation

  • Lead generation campaign setup and management

  • Performance marketing strategy and consulting

For privacy-related questions, you can contact us at:

Digital Gate Marketing
Website: https://digitalgatemarketing.com/
Email: info@digitalgatemarketing.com

2. What Data We Collect

We may collect and process different types of information depending on how you interact with us.

2.1 Information You Provide Directly

We may collect information when you contact us, submit a form, request a proposal, become a client, book a consultation, subscribe to updates, or communicate with us.

This may include:

  • Name

  • Company name

  • Job title

  • Email address

  • Phone number

  • Website URL

  • Social media page or profile links

  • Business address

  • Billing details

  • Project requirements

  • Marketing goals

  • Messages, attachments, and files you send to us

  • Login credentials or access permissions you choose to provide for business purposes

2.2 Client Business and Marketing Data

When providing marketing services, we may process data relating to your business, campaigns, website, advertising accounts, social media accounts, CRM systems, analytics tools, and other platforms.

This may include:

  • Website traffic data

  • Campaign performance data

  • Ad account data

  • Social media page insights

  • Post performance data

  • Audience metrics

  • Lead form submissions

  • Conversion tracking data

  • Pixel, tag, and event data

  • Search performance data

  • Keyword rankings

  • Backlink and SEO audit data

  • Google Business Profile performance data

  • Email marketing performance data

  • CRM or lead pipeline data

  • Sales or booking-related conversion data, where provided by the client

2.3 Data Collected Through Forms and Lead Generation Campaigns

When we manage lead generation campaigns for clients, we may collect or process information submitted by users through:

  • Website forms

  • Landing pages

  • Meta lead forms

  • Google lead forms

  • TikTok lead forms

  • LinkedIn lead forms

  • Contact forms

  • Booking forms

  • WhatsApp, Messenger, Line, or other messaging channels

This may include:

  • Name

  • Email address

  • Phone number

  • Location

  • Preferred service or product

  • Inquiry details

  • Consent status

  • Campaign source

  • Form submission time

  • Any other information requested in the form

We process this data only for the purposes agreed with the client, such as responding to inquiries, sending leads to the client, reporting campaign performance, or integrating leads with CRM tools.

2.4 Social Media Platform and API Data

Where you authorize us, or where our clients authorize us, we may access data from social media platforms and APIs.

This may include data from:

  • Meta platforms, including Facebook, Instagram, Meta Business Suite, Meta Ads Manager, Meta Graph API, and Instagram Graph API

  • Google platforms, including Google Ads, Google Analytics, Google Search Console, YouTube, Google Business Profile, and Google APIs

  • TikTok platforms, including TikTok Business Center, TikTok Ads Manager, TikTok for Developers, and related APIs

  • LinkedIn, X, Pinterest, or other digital platforms where applicable

Depending on the platform permissions granted, we may access:

  • Page or account name

  • Page ID, profile ID, business account ID, ad account ID, or app ID

  • Public profile or business profile information

  • Page insights and performance metrics

  • Post, reel, story, or video performance data

  • Audience and engagement metrics

  • Ad campaign data

  • Spend, impressions, reach, clicks, conversions, leads, and engagement data

  • Comments, messages, or mentions, where required for social media management and where access is granted

  • Media assets, captions, publishing status, and content metadata

  • Authentication tokens or API access credentials

  • App review, permission, and integration data

  • User-submitted data through lead forms or platform forms

We do not request access to platform data unless it is necessary for the service, tool, app, dashboard, report, or integration being provided.

2.5 Website and Technical Data

When you visit our website or interact with our digital properties, we may collect technical data such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring URL

  • Pages visited

  • Time spent on pages

  • Click behavior

  • Approximate location

  • Cookie identifiers

  • Analytics identifiers

  • Form interaction data

  • Conversion tracking events

This data may be collected through cookies, analytics tools, pixels, tags, server logs, and similar technologies.

3. How We Use Personal Data

We use personal data for legitimate business, contractual, operational, marketing, analytics, and compliance purposes.

We may use data to:

  • Respond to inquiries

  • Prepare proposals and quotations

  • Provide digital marketing services

  • Manage advertising campaigns

  • Manage social media pages and content

  • Build dashboards and reports

  • Analyze marketing performance

  • Conduct SEO audits and keyword research

  • Track conversions and campaign results

  • Configure pixels, tags, analytics, and APIs

  • Process lead generation submissions

  • Connect leads to CRM tools or client systems

  • Create, test, and operate apps or API integrations

  • Troubleshoot technical issues

  • Improve our website and services

  • Communicate with clients, partners, and prospects

  • Send service-related updates

  • Manage billing, contracts, and administration

  • Protect against fraud, misuse, unauthorized access, or security risks

  • Comply with legal, regulatory, platform, and contractual obligations

We do not sell personal data.

4. Legal Basis for Processing

Depending on the applicable law, we may process personal data under one or more of the following legal bases:

  • Consent: where you have given permission, such as submitting a form or authorizing platform access

  • Contract: where processing is necessary to provide services to you or our client

  • Legitimate interests: where processing is necessary for business operations, marketing analysis, security, reporting, or service improvement

  • Legal obligation: where processing is required to comply with laws, tax rules, accounting requirements, platform obligations, or regulatory requests

For users located in jurisdictions with specific privacy laws, such as the European Economic Area, United Kingdom, Thailand, or California, additional rights may apply.

5. Use of Meta Platform Data

Digital Gate Marketing may create, manage, test, or operate apps and integrations that connect with Meta platforms, including Facebook, Instagram, Meta Ads Manager, Meta Business Suite, Meta Graph API, Instagram Graph API, and related tools.

When using Meta platform data, we may process:

  • Facebook Page data

  • Instagram Business or Creator account data

  • Meta Business Manager data

  • Ad account data

  • Campaign performance metrics

  • Organic post performance metrics

  • Page insights

  • Instagram media insights

  • Lead form data

  • Comments, messages, or engagement data, where permissions allow and where necessary

  • Access tokens and API permission data

We use Meta platform data only to:

  • Provide services requested by the client

  • Manage campaigns and social media activity

  • Generate analytics and reporting

  • Build dashboards

  • Automate approved workflows

  • Retrieve advertising, page, content, or lead performance data

  • Support publishing, scheduling, moderation, or reporting features where applicable

We do not use Meta platform data for unauthorized profiling, resale, unauthorized data sharing, or purposes not disclosed to the user or client.

We do not transfer Meta platform data to third parties unless required to provide the agreed service, authorized by the client, required by law, or permitted under Meta’s platform terms.

6. Use of Google API Data

Digital Gate Marketing may access Google API data when clients authorize us to connect tools such as Google Ads, Google Analytics, Google Search Console, YouTube, Google Business Profile, Looker Studio, or other Google services.

Google API data may be used to:

  • Report advertising performance

  • Analyze website traffic

  • Measure conversions

  • Review search performance

  • Build dashboards

  • Monitor YouTube channel performance

  • Manage Google Business Profile data

  • Improve campaign and SEO strategy

  • Troubleshoot tracking or reporting issues

We do not use Google API data for purposes unrelated to the service requested by the client.

Where Google user data is accessed through restricted or sensitive scopes, we apply appropriate access controls and limit use to the approved purpose.

7. Use of TikTok and Other Social Media API Data

Digital Gate Marketing may use TikTok, LinkedIn, X, Pinterest, or other social media APIs for advertising, analytics, publishing, content management, reporting, or dashboard purposes.

Data accessed from these platforms may include:

  • Account or page information

  • Campaign performance data

  • Audience metrics

  • Post or video performance data

  • Lead form data

  • Engagement data

  • API permission and token data

We process this data only for the purpose authorized by the client or platform user.

8. Client Account Access and Credentials

To perform our services, clients may grant us access to advertising accounts, analytics accounts, websites, social media pages, hosting accounts, CMS platforms, CRM systems, or APIs.

Where possible, we prefer role-based access instead of shared passwords.

When credentials or access tokens are provided, we use them only for the agreed service. We take reasonable steps to protect access details from unauthorized use, including limiting access to authorized team members, contractors, or service providers who need access to perform their work.

Clients remain responsible for managing their own account ownership, billing settings, platform permissions, and user access controls.

9. Cookies, Pixels, Tags, and Tracking Technologies

We may use cookies, pixels, tags, scripts, and similar tracking technologies on our website or on client websites where we are contracted to implement tracking.

These technologies may be used for:

  • Website analytics

  • Advertising measurement

  • Conversion tracking

  • Remarketing

  • Campaign attribution

  • Form tracking

  • User behavior analysis

  • Security and fraud prevention

  • Website performance improvement

Tools may include:

  • Google Analytics

  • Google Tag Manager

  • Meta Pixel

  • Meta Conversions API

  • TikTok Pixel

  • LinkedIn Insight Tag

  • Hotjar, Microsoft Clarity, or similar analytics tools

  • CRM or marketing automation tracking tools

Users may control cookies through their browser settings. Some features may not work properly if cookies are disabled.

Where legally required, we or our clients may display cookie banners or consent mechanisms.

10. Data Sharing and Third-Party Service Providers

We may share data with third-party service providers where necessary to deliver our services.

These may include:

  • Advertising platforms

  • Analytics platforms

  • Cloud hosting providers

  • CRM systems

  • Email marketing platforms

  • Reporting dashboard tools

  • Automation tools

  • Website hosting providers

  • Payment processors

  • Project management tools

  • Contractors, freelancers, and technical partners

  • Legal, accounting, or compliance advisors

We only share the information necessary for the relevant service.

We do not sell personal data.

We may also disclose data if required to:

  • Comply with legal obligations

  • Respond to lawful requests

  • Enforce contracts

  • Protect our rights, property, security, or users

  • Investigate fraud, abuse, or unauthorized activity

11. International Data Transfers

Because we work with global digital platforms, cloud tools, advertising systems, analytics services, and clients, personal data may be processed in countries outside your country of residence.

Where required by applicable law, we take steps to ensure appropriate safeguards are in place for international data transfers.

These safeguards may include contractual protections, platform data processing terms, access controls, or other legally recognized transfer mechanisms.

12. Data Retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of data, the service provided, legal requirements, platform requirements, and client instructions.

General retention practices:

  • Client project files: retained for the duration of the client relationship and a reasonable period afterward

  • Campaign and reporting data: retained as needed for analysis, reporting, audits, and business records

  • Lead data: retained according to client instructions or applicable legal requirements

  • API tokens and credentials: retained only while needed for active integrations or services

  • Billing and contract records: retained as required for accounting, tax, and legal purposes

  • Website analytics data: retained according to the settings of the relevant analytics platform

When data is no longer required, we delete, anonymize, or securely archive it where appropriate.

13. Data Security

We take reasonable technical, organizational, and administrative measures to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

  • Access controls

  • Password protection

  • Role-based permissions

  • Two-factor authentication where available

  • Secure cloud storage

  • Limited access to client systems

  • Encryption where appropriate

  • Staff and contractor access limitations

  • Secure handling of API tokens and credentials

  • Regular review of platform access where practical

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the data we process.

14. Your Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal data.

These may include the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to certain processing

  • Withdraw consent

  • Request a copy of your data

  • Request information about how your data is used

  • Opt out of marketing communications

  • Lodge a complaint with a relevant data protection authority

To exercise your rights, contact us at:

Email: info@digitalgatemarketing.com

We may need to verify your identity before processing certain requests.

15. Data Deletion Requests

You may request deletion of personal data we hold about you by contacting us at:

Email: info@digitalgatemarketing.com
Subject: Data Deletion Request

Please include enough information for us to identify the data, such as:

  • Your name

  • Email address

  • Company name, if applicable

  • The app, platform, campaign, form, or service related to the request

  • The data you want deleted

We will review and process deletion requests in accordance with applicable laws, platform requirements, and contractual obligations.

Meta Data Deletion

If your data was collected or processed through a Meta-connected app, Facebook Login, Instagram API, Meta Lead Form, Meta Graph API, or another Meta platform integration, you may request deletion by emailing us at:

info@digitalgatemarketing.com

Subject line:

Meta Data Deletion Request

Once received, we will take reasonable steps to delete the relevant data from our active systems unless retention is required by law, contract, security, fraud prevention, or platform compliance obligations.

16. Client Data and Processor Role

For many services, Digital Gate Marketing acts as a service provider or data processor on behalf of our clients.

This means the client determines:

  • What data is collected

  • Why it is collected

  • Which platforms are used

  • How leads are followed up

  • How long client-side data is retained

  • Whether users are contacted for sales or marketing purposes

In these cases, Digital Gate Marketing processes data according to the client’s instructions, our service agreement, and applicable law.

If you submitted your information through one of our client’s campaigns, websites, lead forms, or social media pages, the client may be the primary data controller. You may need to contact that client directly for certain privacy requests.

17. Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal data from children under the age required by applicable law.

If we become aware that we have collected personal data from a child without appropriate consent, we will take reasonable steps to delete it.

18. Marketing Communications

We may send marketing or business communications to clients, prospects, or contacts who have interacted with us.

You may opt out of marketing emails at any time by using the unsubscribe link, if available, or by contacting us directly at:

info@digitalgatemarketing.com

We may still send non-marketing communications related to active services, contracts, billing, security, or legal matters.

19. Links to Third-Party Websites and Platforms

Our website, reports, apps, dashboards, or communications may contain links to third-party websites, platforms, tools, or services.

We are not responsible for the privacy practices of third-party websites or platforms. You should review their privacy policies before providing personal data or granting account access.

Third-party platforms may include:

  • Meta

  • Facebook

  • Instagram

  • Google

  • YouTube

  • TikTok

  • LinkedIn

  • X

  • WordPress

  • HubSpot

  • Mailchimp

  • Looker Studio

  • Canva

  • SEMrush

  • Screaming Frog

  • Other marketing, analytics, hosting, or automation tools

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, platform requirements, app integrations, or business operations.

When we update this policy, we will revise the “Last Updated” date at the top of the page.

Continued use of our website, services, apps, or integrations after changes are published means you accept the updated policy.

21. Contact Us

For questions about this Privacy Policy, data processing, platform integrations, API data, or data deletion requests, contact us at:

Digital Gate Marketing
Website: https://digitalgatemarketing.com/
Email: info@digitalgatemarketing.com

Subject line suggestions:

  • Privacy Request

  • Data Access Request

  • Data Deletion Request

  • Meta Data Deletion Request

  • API Data Request